Repetition is a proven successful way to bridge the gap of compliance, teaching our users real life skills, and helping secure the infrastructure that we are responsible for protecting. This is best implemented with a comprehensive hands-on security phishing and awareness rewards program. A full program design will provide a maturity that the CBTs and other training programs have not. While they are a good value add and can be used to reinforce the real life scenarios, relying on them as a primary means of security awareness training will not provide the value or insight to the first line of defense. By consistently reinforcing the CBTs with a custom built awareness program you increase the end user's skills and boost the organization's immunity to phishing and social engineering threat factors. We all know that the end user is the weakest link. With all the talk around how broken user education is. I'll be going over the user education by phishing and rewards program I put into place in an enterprise environment. This environment had no prior security awareness other than what was put forth to become HIPAA and PCI compliant. Tracked Metrics: 1. Users targeted 2. Users sucessfully phished 3. Phishes reported I'll share what I did, learned, screwed up, and would change hopefully so others don't make the same mistakes.

Amanda Berlin is currently a Network Security Engineer at Hurricane Labs. She has been working in the IT industry for around 10 years and has worked in both public and private sector as well as spending a decent time in healthcare. She managed the internal phishing campaign at a medium size healthcare facility to promote user education about phishing and hacking through an awards based reporting program. She is a lead organizer for CircleCityCon, volunteers at many other conferences, and enjoys writing and teaching others. Amanda lives at home with her three boys and �"Rabbit” the cat.

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