A Logo

Feel free to include my content in your page via my
RSS feed

Help Irongeek.com pay for
bandwidth and research equipment:

Search Irongeek.com:

Affiliates:
Irongeek Button
Social-engineer-training Button

Help Irongeek.com pay for bandwidth and research equipment:

paypalpixle


Go back to the basics with your processes: Improving operations without technology. - Mark Abrams BSides Cleveland 2018 (Hacking Illustrated Series InfoSec Tutorial Videos)

Go back to the basics with your processes: Improving operations without technology.
Mark Abrams

Providing people involved in complex IT operations the tools that they need to understand their operation and improve it in a way that complements existing technology.

Mark Abrams is a certified Lean Six Sigma Black Belt with over 14 years of experience improving processes in a variety of areas including: HR/Payroll, Call Centers, Warehouse Operations, Clean Room Manufacturing, Supply Chain, IT Help Desk, Professional Services and Security Operations Centers. He most recently spent 5 years at Akamai Technologies in Cambridge, Massachusetts, three of which were spent improving operations in their Professional Services and Global Security Operations Centers. He is a certified Lead Auditor for ISO 9001 and 27001. Mark is also the Chair of the American Society for Quality's Government Division.


Back to BSides Cleveland 2018 video list

Printable version of this article

15 most recent posts on Irongeek.com:


If you would like to republish one of the articles from this site on your webpage or print journal please contact IronGeek.

Copyright 2016, IronGeek
Louisville / Kentuckiana Information Security Enthusiast