Social engineering is quickly becoming more prevalent in the infosec industry. Users are becoming more educated about social engineering attempts, but they still fall victim to attacks. Why? Well, like all technology, with great improvement to technology comes great improvement to exploitation, and maybe not so great improvement to security. This presentation explores the subtleties involved in wordcrafting, tone of voice, and adaptability during *shudder* - human interaction.

Cyni Winegard is currently an information security analyst with TraceSecurity. Starting her career as a systems administrator, she has moved into the information security industry and fallen in love with pen testing and social engineering. Cyni has a Bachelor of Science degree in history with a minor in anthropology from Florida A&M University and is currently working on a Masters in Cyber Security, as well as a Graduate Certificate in Terrorism and Homeland Security. She enjoys applying anthropological concepts to social engineering projects, and is passionate about compromising users.

@boomzillah
@happyeverhacker

Recorded at NolaCon 2016