While we continue to support the concepts of compliance, defense, governance, and prevention, it's time to shift our focus beyond those measures with more emphasis on strategic response to incidents. This talk offers real stories of failure and practical, quick-win lessons on how to be prepared to respond quickly, accurately, and confidently when incidents occur. Because they will occur. Doing a few, important things well means opening our hearts and minds to a new way of thinking and learning about each other and what it means to be prepared for a crisis.

Chad's experience and fluency in technology spans over 15 years, crosses sectors and contexts, including regulated industries like healthcare, transportation, and financial services, to marketing and advertising, education, and non-profit. His Twitter bio sums him up well: Dad, ludic, neurodivergent, grateful for many gifts. Mom said, "There's always one weirdo on every bus." But I can never find them.

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